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Flowmove

Product Policies

Most of our products are delivered in person or online. Please click a product image and refer to the product description for more details.

Refund Policy

Sales are not refundable.

Cancellation Policy for In-person Courses

If you have to cancel your reservation with FlowMove, please inform us as soon as possible. FlowMove does not offer refunds. However in very specific circumstances we might consider using the fee you paid as credit for another event with Flowmove within a year of the date of your confirmed cancellation.

Due to non-recoverable payments that we must make in advance to secure the retreat centres, exceptions to our policy cannot be made for any reason, including but not limited to natural disasters, inclement weather, acts of terrorism, illness, health conditions, medical or personal or family or work emergencies, or change of mind. If you cannot reach the retreat or training due to unforeseen circumstances such as strikes, weather circumstances, and missed, delayed or canceled flights, retreat and training fees are unfortunately non-refundable and non-transferable. If you arrive late or need to leave your retreat or training early, you will not receive any refund on the remaining time of your scheduled stay.

Cancellation Policy for Online Courses

Online courses are not refundable. However if you decide not to do the online course after you purchased it we can transfer your credit onto another Flowmove course. You will have to cover the price difference if applicable.

Cancellation / Return / Exchange Policy

Travel Cancellation Insurance

It is your responsibility to read and understand our cancellation policy before making a reservation. Naturally, no one books with the intention of canceling or postponing their retreat or training, but unexpected things do happen that can be beyond your control. We strongly recommend that you purchase travel cancellation insurance to cover any possible loss. Depending on the policy and conditions, travel cancellation insurance will pay for some or all cancellation fees. With most agencies, insurance must be purchased within 14 days of making your reservation.

We Strongly Recommend You Purchase Travel Cancellation Insurance.

If FlowMove must cancel or postpone a scheduled retreat or training date for any reason, we will notify you as soon as possible, and you may transfer your full payment to another retreat or training, or you may request a refund of your payments to us, constituting a full settlement including your deposit.

FlowMove is not responsible for your expenses incurred in preparation for any canceled or postponed retreat or training, such as airline tickets, loss of work, visas fees and/or other costs associated with preparation for your trip.

Exceptions to our policy cannot be made for any reason, including personal injuries or emergencies

If you arrive late or need to leave your retreat or training early, you will not receive any refund on the remaining time of your scheduled stay.

There is no cancellation nor refund for any reason including but not limited to natural disasters, acts of terrorism, illness, health conditions, medical or personal or family or work emergencies, or change of mind. If you cannot reach the retreat or training due to unforeseen circumstances such as strikes, weather circumstances, and missed, delayed or cancelled flights, retreat and training fees are unfortunately non-refundable and non-transferable. We strongly recommend purchasing travel cancellation insurance.

Inappropriate Behaviour

We reserve the right to remove a participant from the program if their behaviour is disruptive, if they fail to maintain 100% attendance or lack the skills necessary for participation in the teacher training. Incomplete or inaccurate information on the application may result in dismissal from the program. In the event of dismissal, any refunds of tuition will be at the sole discretion of FlowMove. No refunds will be made for travel, meal or accommodation packages booked.

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